Testimonials

Review from Lynn T (Next of Kin)

Have made the resident extremely welcome – continued with high-quality care and support. He has never looked happier or healthier. Haven’t ever had cause for concern or complaint. So happy to have found such a good home for him.

18th December 2020

Review from Jon (Regular Volunteer)

I was involved in some voluntary work at Crest House. I made friends with a few of the residents and recently visited after I found out through the manager that residents can be visited in a designated sanitary room. It was great to see the residents and staff in such high spirits during the tough period we are all going through. The team here really have been doing a great job and I can’t speak highly enough of their great work.

1st December 2020

Review from Ryan B (Son of Resident)

The Crest House Care Home is an extremely well-run care home, with polite care staff at the helm. Our relative who is a resident feels happy and content as they are looked after in every way possible. The care home is looked after and incredibly clean, reassuring us that our relative is in safe hands.

30th November 2020

Review from Hannah R (Friend of Resident)

Crest House has provided a wonderful home for my friend. When I went to visit, they were having a lovely time playing bingo. The cake was yummy too. Lovely surroundings and super friendly staff. I felt very welcomed and happy that he is in such good hands during such a precarious time.

27th November 2020

Review from Julia C (Friend of Resident)

Crest House Care Home is like a home from home, the staff and management really care about their residents, they get all the care and attention they need as if they were family. The home is clean, tidy and nothing is ever too much trouble. Great home, great staff and lovely home comforts for all residents.

26th November 2020

Review from P.B (Resident)

Our family have been extremely pleased with the care and protection of our mum whilst being in the care of Crest. She was very happy to live amongst the friendly and caring team and loved the food. Her mobility was the only reason she had to leave.

26th November 2020

Review from Amie (Granddaughter of Resident)

The care my grandfather has received at Crest House has been incredible. The staff have been so caring and accommodating under the circumstances of covid and given him a second family here. Knowing this, it’s really helped our family to know he is well looked after and genuinely loved there, more importantly, he is very happy. Thank you so much to all the wonderful staff we are so lucky grandad found a home like yours.

23rd November 2020

Review from S.H (Friend of Resident)

My friend stayed here for a short while during a period of illness, and found that it was clean, comfortable and enjoyable. We saw many staff and managers on duty when we needed them. We would recommend this home to others as we could not find any faults.

11th March 2020

Review from E.B (Resident)

Very nice staff, good food and I like my room. No complaints.

10th March 2020

Review from Catharine P (Niece of Resident)

My aunt has been at Crest House since April 2019. I am very pleased with the quality of care she is receiving. The staff are caring and friendly. My aunt prefers to stay in her room and they respect that. They ask now and again if she would like to go to the lounge or take part in activities but they don’t push her. She has told me a number of times that she is content and settled and that everyone is kind and polite. I would highly recommend Crest House. My aunt is nearly 93 years old. She is mobile with a walking frame and has memory problems.

5th February 2020

Review from S.S (Friend of Resident)

Lovely friendly home with kind staff and efficient management. Met the owner many times and he is also very nice.
Clean rooms and good food. Always music playing and things going on.

16th January 2020

Review from C G (Resident)

Good staff and good home. Better than most and helpful to residents.

16th January 2020

Review from Kristy S (Great-Niece of Resident)

We were met at the door by a very friendly cover who was delightful. Chef offered a drink which was appreciated. The home was warm and friendly and the staff attentive. Great Aunt is very happy there.

23rd December 2019

Review from D V (Resident)

Staff very kind and caring.

6th June 2019

Review from Bryan W (Resident)

Very well looked after food very good.

1st November 2018

Review from David I (Son of Resident)

Dad came to Crest House as an emergency admission after yet another fall at home. We had always aid I never want to end up in a care home. However, all at Crest House provided such an excellent experience, the family were able to convince him he really would now be better living here. Dad has settled in very well and is enjoying being looked after. He especially loves the meals. Food has always been very important to him.

31st October 2018

Review from J F (Resident)

Friendly/homely/welcoming. “Attends” quickly when called.

25th September 2018

Review from Catherine H (Regular Volunteer)

I lead a group of parents and children who go into Crest House regularly. We aim to interact with the residents by singing, eating and crafting together, ending with a storytelling session. We are always made to feel extremely welcome and staff join in when possible. The residents are so happy and
relaxed and comfortable. They look forward to our visit and we all chat amiably together. We raise the roof singing! Crest House is such a friendly place where the Staff are consistently attentive, unflappable and so obviously care, if not love, the residents. It is always spotless. Crest House is known in the area for being a small, friendly and highly a respected care Home, reaching out to the local community where possible. The owner is passionate that no older person should be lonely, giving opportunities for free coffee mornings.
29th August 2018

Review from C.C (Resident)

When I arrived I could hardly do anything, I was so poorly. However, the staff looked after me and all of my needs. The care I received was so good I have recovered to the point of getting ready to go home.The catering is first class with fresh cooked meals every day. The accommodation is worthy of a gold star with everything one could need.

Most days there is some activity to enjoy from singing to yoga. I would recommend this care home to anyone.

5th September 2018